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Bank Teller Aptitude Test

The Bank Teller Aptitude Test evaluates candidates' skills and knowledge in areas such as bank teller operations, customer service, financial accounting, sales aptitude, auditing, numerical reasoning, verbal reasoning, and attention to detail.

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Screen candidates with a 45 mins test

Test duration:  ~ 45 mins
Difficulty level:  Moderate
Availability:  Available as custom test
Questions:
  • 4 Situational Judgement MCQs
  • 4 Reading Comprehension MCQs
  • 4 English MCQs
  • 4 Error Checking MCQs
  • 4 Numerical Reasoning MCQs
Covered skills:
Customer Service
Numerical Reasoning
Reading Comprehension
Attention to Detail
Error Checking
Communication Skills
Situational Judgement
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Use the Bank Teller Aptitude Assessment Test to shortlist qualified candidates

The Bank Teller Aptitude Test helps recruiters and hiring managers identify qualified candidates from a pool of resumes, and helps in taking objective hiring decisions. It reduces the administrative overhead of interviewing too many candidates and saves time by filtering out unqualified candidates at the first step of the hiring process.

The test screens for the following skills that hiring managers look for in candidates:

  • Effective communication skills
  • Strong attention to detail
  • Excellent customer service
  • Accurate numerical reasoning
  • Proficient reading comprehension
  • Thorough error checking
  • Good situational judgement
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Screen candidates with the highest quality questions

We have a very high focus on the quality of questions that test for on-the-job skills. Every question is non-googleable and we have a very high bar for the level of subject matter experts we onboard to create these questions. We have crawlers to check if any of the questions are leaked online. If/ when a question gets leaked, we get an alert. We change the question for you & let you know.

How we design questions

These are just a small sample from our library of 15,000+ questions. The actual questions on this Bank Teller Aptitude Test will be non-googleable.

🧐 Question

Medium

Email on Friday evening
Solve
Emily spent the entire week at a client's site as part of the accounting team. Emily is just about to leave for the weekend, when she notices that there is an email from another small, but growing client that they have been working closely for the past 3 months. Emily has a good professional relationship with Rebecca, who sent the email. Rebecca has a question, which she needs an urgent response to. Answering the question in detail will require Emily to access a number of files in her own office. What should Emily do first?
A: Reply immediately that she needs more information before she can respond in detail, and that she will do it first thing on Monday morning.

B: Rebecca will have gotten an out of office (OOO) response, so she can leave it for now and respond first thing on Monday morning.

C: Call Rebecca to find out by when they need the information. If they need it right away, Emily can go to office, give the required details and provide a more detailed response on Monday.

D: Reply to the email immediately, based on the information Emily has already and assure Rebecca that she will double check and send over a more detailed response first thing on Monday.

Medium

Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning
Solve
You are the Head of Supply Chain for a large automobile manufacturer. Your supply chain is highly globalized, with key components sourced from various international suppliers. Recently, a significant geopolitical event has caused disruption to the supply of a critical component sourced from a particular region, causing production delays. You need to quickly resolve this issue while also planning for future disruptions. How should you approach this situation?
A: Find a local supplier for the critical component, regardless of cost and quality.
B: Stockpile components to mitigate future disruptions.
C: Invest in developing the component in-house, regardless of the time and resources it may take.
D: Lobby with government bodies to prioritize your company's needs.
E: Seek alternative international suppliers, renegotiate contracts with a risk mitigation clause, and invest in dual sourcing for critical components.
F: Shift the burden to the production department to figure out how to handle the component shortage.
G: Initiate legal action against the current supplier for not fulfilling their contract.

Medium

Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making
Solve
You are the team leader of a project team in a software development company. Your team consists of experienced and talented individuals. However, two of your team members, Alice and Bob, are frequently having disagreements, which is affecting the team's morale and overall productivity. The disagreements seem to stem from a clash in their working styles. Alice is very detail-oriented and likes to plan ahead while Bob is more spontaneous and likes to tackle problems as they come. You need to address this issue to ensure the project deadlines are met. What approach would you take?
A: They are both adults, wait for them to fix the issue by themselves. 
B: Pick the more competent team member's side and ask the other team member to adjust.
C: Have a private conversation with both Alice and Bob separately, to give feedback on their behaviors.
D: Organize team-building activities to improve team dynamics.
E: Report the situation to your manager and ask for their advice.
F: Terminate the less competent team member from the project team, and move them to another project.
G: Organize a meeting with both Alice and Bob, facilitating a discussion where they understand each other's perspectives and find a middle ground.

Easy

The Discrepancy
Solve
You are a data analyst for a marketing agency. While reviewing the quarterly reports, you notice a discrepancy in the sales data for a major client. The total sales for the quarter, as per the report, are $200,000. However, when you add up the monthly sales data given in the same report, the total is $210,000. The senior analyst is already preparing to present this report to the client. What is your next step?
A: Immediately inform the senior analyst about the discrepancy and offer to recalculate all the data.
B: Assume it's a minor mistake and ignore it, focusing on your other tasks.
C: Cross-verify the data with the original data source before bringing it to the attention of the senior analyst.
D: Prepare an amended report and replace the existing report without informing anyone.
E: Inform the IT department about the potential data integrity issue.
F: Talk to the person who prepared the report about the discrepancy.
G: Submit a report to the senior management detailing the discrepancy.

Medium

The Medical Mix-Up
Patient Safety
Solve
Sarah, a hospital administrator, was reviewing the medication administration records of patients. She came across a patient, Mr. Brown, who was reported to have an allergy to Penicillin. However, she noticed that the same patient was prescribed Amoxicillin for a bacterial infection. Knowing that both Penicillin and Amoxicillin are from the same drug family - beta-lactams, she should:
A: Assume the doctor knows best and ignore
B: Change the medication herself to a non-beta lactam drug
C: Contact the pharmacy to change the drug
D: Speak with the prescribing physician about the discrepancy
E: Consult the nurse who administered the medication
F: Immediately call the patient's family to inform them of the mistake
G: Report the case to a medical malpractice lawyer

Medium

Binary Logic
Binary Logic
Solve
At DreamTeam conference, all participants answer any questions with two sentences, one of which is always true and the other is a lie.

I asked Andrew, Sid and Drew, "What is your favourite startup?" and got the following replies:

Andrew: Our favourite startup is SpeckX. We do not like playing baseball.
Sid: Our favourite startup is Cuber. We love playing baseball.
Drew: Our favourite startup is Drab. We love playing baseball.

1: The favourite startup of the participants of DreamTeam is SpeckX.
2: DreamTeam participants like playing baseball.
3: DreamTeam participants do not like playing baseball.
4: The favourite startup of the participants of DreamTeam is Cuber.
5: The favourite startup of the participants of DreamTeam is Drab.
Which of the following options is/are correct?

Medium

Homeopathy
Solve
Two main axioms constitute the core principles of homeopathy. The "like cures like" principle holds that, if a substance causes a symptom (e.g. onion makes my nose run), then that substance can cure a disease that is characterised by a runny nose (e.g. hayfever or a common cold). The second principle assumes that the serial dilution process used for homeopathic remedies renders them not less but more potent (hence homeopaths call this process "potentiation").

Both of these axioms fly in the face of science. If they were true, much of what we learned in physics and chemistry would be wrong. If anyone shows the concepts of homeopathy to be correct, he or she becomes a serious contender for one or two Nobel prizes. Homeopaths often say that we simply have not yet discovered how homeopathy works. The truth is that we know there is no conceivable scientific explanation that could possibly explain it.

Which of the following options is not a possible conclusion based on the above passage?

Easy

Passage about Solar Energy
Short Text Analysis
Solve
Read the following passage and answer the question below:

Solar energy is a promising renewable energy source that harnesses the power of the sun to generate electricity. Photovoltaic panels convert sunlight directly into electricity, while solar thermal systems use the sun's heat to warm water or air. As solar technology continues to improve and become more affordable, it is increasingly being adopted worldwide to reduce reliance on fossil fuels and combat climate change. However, the intermittent nature of solar energy remains a challenge, requiring effective storage solutions and grid integration strategies.

According to the passage, what is one challenge associated with solar energy?
A: High cost of solar technology
B: Intermittent nature of solar energy
C: Limited worldwide adoption
D: Dependence on fossil fuels

Medium

Airline Operators
Solve
Four airline operators A, B, C and D operate on a popular route between 2 cities, Rome and Venice in Italy. Airline A wanted to increase the number of seats sold, so they reduced their fares for this route. Airlines B, C, D imitated this move immediately. The general belief is that the volume of air travel between Rome and Venice would increase as a result of this. Which of the following statements, if true, would add trust to the general belief?
A: All 4 airlines see increased profits.
B: Airlines start slashing rates for other routes as well.
C: A study shows that around 80% of air travel in Italy is company sponsored.
D: A study shows that air travellers in Italy are price sensitive.

Medium

Call Gurj Clooners
Solve
 image
Folks should call Gurj Clooners if they want to:

Medium

Cigarette taxation regime
Solve
Cigarettes account for only 23% of tobacco consumption, and only 16% of 250 million tobacco consumers use cigarettes. However these 16% contribute 85% of the tax revenues to the Exchequer from the tobacco sector. The punitive cigarette taxation regime has kept the tax base narrow, and lowering taxes will expand this base. Which of these best bolsters the conclusion that lowering duties will expand the tax base?
A: The cigarette manufacturers’ association has decided to indulge in aggressive promotion.

B:  Cigarette manufacturers are lobbying for a reduction on duties.

C: There is a likelihood that tobacco consumers will shift to cigarette smoking if cigarette prices reduce.

D: An increase in duties on non-cigarette tobacco may lead to a shift in favor of cigarette smoking.

E: There is a likelihood that tobacco consumers will shift to cigarettes if cigarette prices reduce.

F: A decrease in duties on non-cigarette tobacco may lead to more tobacco consumers shifting to cigarettes. 

G: Cigarette smokers are becoming increasing aware of associated health risks.

H: Increased health warnings could reduce the tax base.

Easy

Reading Comprehension
Solve
 image
This note informs Savannah that:

A: she can purchase new toys at a discounted rate.
B: the toy store has a new collection that she can purchase from now.
C: she can sell her used toys to the store.
D: she can get used and new toys in the ongoing sale at the store.

Medium

Email Review
Communication
Proofreading
Solve
You are an executive assistant tasked with proofreading an email before it's sent to a potential client. Here's the draft:
 image
Which of the following corrections should be made to this email?
A: Change "apprecaite" to "appreciate"
B: Change "optimizes" to "optimize"
C: Change "hesistate" to "hesitate"
D: Changes A and B
E: Changes B and C
F: Changes C and A
G: Changes A, B and C
H: No changes necessary

Medium

Health Report Scrutiny
Data Analysis
Solve
You are a public health officer reviewing a report on a recent outbreak of a rare disease in a small town. The report includes the following data:

- The outbreak started on June 1, 2023.
- The peak of the outbreak occurred in mid-July, with over 100 new cases daily.
- The outbreak was controlled by early August 2023.
- A total of 1,250 cases were reported.

However, in the section on patient demographics, the report states, "Of the 1,350 patients affected, 65% were adults (18-64), 20% were seniors (65 and above), and 15% were children (below 18)."

What is the discrepancy in the report?
A: The timeline of the outbreak is inconsistent.
B: The peak of the outbreak is misstated.
C: The total number of reported cases doesn't match with the patient demographics data.
D: The age groups for the demographics are incorrect.
E: No discrepancy was found in the report.

Easy

Tech Report Reassessment
Data Analysis
Solve
You are a technology analyst reviewing a report on the performance of a new software update. The report includes the following details:

- The update was released in January 2023.
- It targeted to improve processing speed by 15%.
- User feedback surveys report an average satisfaction score of 4 out of 5.
- Out of the 1000 survey responses, 850 users rated their satisfaction with the update as 3 or below.

What is the discrepancy in the report?
A: The release date of the software update is incorrect.
B: The projected improvement in processing speed is overstated.
C: The average user satisfaction score contradicts the findings of the user feedback survey.
D: The number of survey responses is incorrectly stated.
E: No discrepancy was found in the report.

Medium

Increasing monthly gross profit
Percentage Calculations
Solve
The CEO of Snipr. Inc wants to grow monthly gross profit by 4%. If costs stay the same, what does the sales turnover need to be in February to achieve this goal?
 image

Hard

Magic bag
Arithmetic Sequences
Solve
Alex’s uncle is a magician who gave them a magic bag in which coins get doubled each time you put those coins into it. Initially, Alex had few coins with them. So, Alex put all the coins, and the coins got doubled. Alex took out all the coins and gave a few to their friend and then again put the remaining coins back in the bag. The coins doubled again; Alex took out all the coins again and gave a few coins to their second friend. Alex then put the remaining coins in the bag and the coins doubled again. Alex took out all the coins and gave a few coins to their third friend. 
There were no coins left with Alex when Alex gave coins to the third friend and Alex gave an equal number of coins to each friend. What is the minimum number of coins Alex had initially and how much did Alex give to each friend?
A: Started with 3 coins
B: Started with 5 coins
C: Started with 6 coins
D: Started with 7 coins
E: Started with 9 coins
F: Gave 3 coins in every turn
G: Gave 4 coins in every turn
H: Gave 5 coins in every turn
I: Gave 7 coins in every turn
J: Gave 8 coins in every turn
K: Gave 9 coins in every turn

Medium

Three Clocks
Time Calculations
Solve
In my house, there are three clocks of different shapes – a round clock, a square clock, and a rhombus clock. The rhombus clock is always accurate whereas the round clock gains 2 minutes every day and the square clock loses 2 minutes every day. I checked the clocks on July 22nd, 2007 at 10 PM, and they were showing different times.
Two hours later, when I checked, the clocks were showing the same time, then on which date will all three clocks show the same time again?
A: 17 July 2008 
B: 23 Sep 2007
C: 25 July 2009
D: 19 Aug 2008
E: 26 July 2008
F: 28 Nov 2007
G: 11 June 2008
H: 15 Aug 2007
🧐 Question🔧 Skill

Medium

Email on Friday evening

2 mins

Situational Judgement
Solve

Medium

Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning

2 mins

Situational Judgement
Solve

Medium

Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making

2 mins

Situational Judgement
Solve

Easy

The Discrepancy

2 mins

Situational Judgement
Solve

Medium

The Medical Mix-Up
Patient Safety

2 mins

Situational Judgement
Solve

Medium

Binary Logic
Binary Logic

2 mins

Reading Comprehension
Solve

Medium

Homeopathy

2 mins

Reading Comprehension
Solve

Easy

Passage about Solar Energy
Short Text Analysis

2 mins

Reading Comprehension
Solve

Medium

Airline Operators

2 mins

English
Solve

Medium

Call Gurj Clooners

2 mins

English
Solve

Medium

Cigarette taxation regime

2 mins

English
Solve

Easy

Reading Comprehension

2 mins

English
Solve

Medium

Email Review
Communication
Proofreading

2 mins

Error Checking
Solve

Medium

Health Report Scrutiny
Data Analysis

2 mins

Error Checking
Solve

Easy

Tech Report Reassessment
Data Analysis

2 mins

Error Checking
Solve

Medium

Increasing monthly gross profit
Percentage Calculations

2 mins

Numerical Reasoning
Solve

Hard

Magic bag
Arithmetic Sequences

3 mins

Numerical Reasoning
Solve

Medium

Three Clocks
Time Calculations

3 mins

Numerical Reasoning
Solve
🧐 Question🔧 Skill💪 Difficulty⌛ Time
Email on Friday evening
Situational Judgement
Medium2 mins
Solve
Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning
Situational Judgement
Medium2 mins
Solve
Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making
Situational Judgement
Medium2 mins
Solve
The Discrepancy
Situational Judgement
Easy2 mins
Solve
The Medical Mix-Up
Patient Safety
Situational Judgement
Medium2 mins
Solve
Binary Logic
Binary Logic
Reading Comprehension
Medium2 mins
Solve
Homeopathy
Reading Comprehension
Medium2 mins
Solve
Passage about Solar Energy
Short Text Analysis
Reading Comprehension
Easy2 mins
Solve
Airline Operators
English
Medium2 mins
Solve
Call Gurj Clooners
English
Medium2 mins
Solve
Cigarette taxation regime
English
Medium2 mins
Solve
Reading Comprehension
English
Easy2 mins
Solve
Email Review
Communication
Proofreading
Error Checking
Medium2 mins
Solve
Health Report Scrutiny
Data Analysis
Error Checking
Medium2 mins
Solve
Tech Report Reassessment
Data Analysis
Error Checking
Easy2 mins
Solve
Increasing monthly gross profit
Percentage Calculations
Numerical Reasoning
Medium2 mins
Solve
Magic bag
Arithmetic Sequences
Numerical Reasoning
Hard3 mins
Solve
Three Clocks
Time Calculations
Numerical Reasoning
Medium3 mins
Solve

Test candidates on core Bank Teller Aptitude Hiring Test topics

Customer Service: Customer Service refers to the ability to provide assistance and support to customers, ensuring their needs are met and problems are resolved in a satisfactory manner. In the context of a bank teller, customer service skills are important as they help create a positive customer experience, build trust and loyalty, and promote customer retention.

Numerical Reasoning: Numerical Reasoning involves the ability to interpret and analyze numerical information, such as data and calculations. It is crucial for bank tellers to possess strong numerical reasoning skills as they often handle financial transactions, perform calculations, and provide accurate information to customers, ensuring that monetary operations are conducted correctly and efficiently.

Reading Comprehension: Reading Comprehension refers to the ability to understand and interpret written information. In the context of a bank teller, reading comprehension skills are essential for comprehending banking policies, procedures, and guidelines, as well as understanding customer requests and inquiries, enabling effective communication and decision-making.

Attention to Detail: Attention to Detail involves being thorough and vigilant in performing tasks, paying close attention to all the necessary details. Bank tellers need to have strong attention to detail skills to minimize errors, ensure accuracy in transaction records, identify potential discrepancies or fraudulent activities, and maintain the integrity of financial operations.

Error Checking: Error Checking refers to the ability to review and verify information for accuracy and correctness. Bank tellers must possess strong error checking skills to identify and rectify any mistakes, such as discrepancies in account balances, incorrect transaction entries, or inaccuracies in customer documentation, ensuring the integrity and reliability of banking services.

Communication Skills: Communication Skills involve the ability to effectively exchange information and ideas with others. In the role of a bank teller, communication skills are vital for interacting with customers, understanding their needs, explaining banking procedures, resolving queries or complaints, and conveying information clearly and professionally.

Situational Judgment: Situational Judgment involves making sound decisions and choices based on analyzing and evaluating various situational factors and considerations. Bank tellers must possess strong situational judgment skills to assess customer requests, handle complex or challenging situations efficiently, and make appropriate decisions regarding financial transactions, security measures, and adherence to banking regulations.

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Have questions about the Bank Teller Aptitude Hiring Test?

What roles can I use the Bank Teller Aptitude Assessment Test for?

Here are few roles for which we recommend this test:

  • Bank Teller
  • Customer Service Representative
  • Financial Accountant
  • Sales Associate
  • Auditor
Can I combine the Bank Teller Aptitude Test with an Attention To Detail Test?

Yes, recruiters can request a custom test combining the Bank Teller Aptitude Test with an Attention To Detail Test. For more details on how we assess attention to detail, check out the Attention To Detail Test.

How to use the Bank Teller Aptitude Test in my hiring process?

You can use this test before or after resume screening, or even to replace resumes. Purchase and send the test to candidates. Once candidates complete the test, you'll get immediate results to move forward with your hiring decisions.

Can I combine multiple skills into one custom assessment?

Yes, absolutely. Custom assessments are set up based on your job description, and will include questions on all must-have skills you specify. Here's a quick guide on how you can request a custom test.

How do I interpret test scores?

The primary thing to keep in mind is that an assessment is an elimination tool, not a selection tool. A skills assessment is optimized to help you eliminate candidates who are not technically qualified for the role, it is not optimized to help you find the best candidate for the role. So the ideal way to use an assessment is to decide a threshold score (typically 55%, we help you benchmark) and invite all candidates who score above the threshold for the next rounds of interview.

Does every candidate get the same questions?

Yes, it makes it much easier for you to compare candidates. Options for MCQ questions and the order of questions are randomized. We have anti-cheating/ proctoring features in place. In our enterprise plan, we also have the option to create multiple versions of the same assessment with questions of similar difficulty levels.

What is the cost of using this test?

You can check out our pricing plans.

I just moved to a paid plan. How can I request a custom assessment?

Here is a quick guide on how to request a custom assessment on Adaface.

What is the Bank Teller Aptitude Test?

The Bank Teller Aptitude Test is designed to evaluate the aptitude and skills necessary for bank teller positions. It assesses areas such as customer service, numerical reasoning, reading comprehension, and attention to detail, among others. Recruiters use this test to identify qualified candidates for bank teller roles.

What kinds of questions are used to evaluate senior candidates in the Bank Teller Aptitude Test?

For senior roles, the test includes questions assessing experience with error checking, financial calculations, banking products knowledge, and software systems used in banking operations. These questions help gauge a candidate’s proficiency in handling advanced tasks.

What are the main aptitude tests available?
Do you have any anti-cheating or proctoring features in place?

We have the following anti-cheating features in place:

  • Non-googleable questions
  • IP proctoring
  • Screen proctoring
  • Web proctoring
  • Webcam proctoring
  • Plagiarism detection
  • Secure browser
  • Copy paste protection

Read more about the proctoring features.

What experience level can I use this test for?

Each Adaface assessment is customized to your job description/ ideal candidate persona (our subject matter experts will pick the right questions for your assessment from our library of 10000+ questions). This assessment can be customized for any experience level.

I'm a candidate. Can I try a practice test?

No. Unfortunately, we do not support practice tests at the moment. However, you can use our sample questions for practice.

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