What exactly is Behavioural Competency?
Behaviour competence is defined as any behaviour trait, such as knowledge, skill set, teamwork, leadership abilities, technical know-how, and so on, that helps the growth of an individual in the organization to take on more prominent roles. It may be used for people at all levels, which implies it is not limited to the top, medium, or lower levels.
What are the benefits of using behavioural competency?
Behaviour competence is used to improve the competency of employees at all levels of the organization to ensure a smoother workflow transfer. It refers to characteristics that someone possesses or should possess to be successful. It is not just restricted to one's professional life but also one's personal life.
Measuring behaviour competency is a difficult task for any human resource management, but with a more complicated organizational structure nowadays, it is critical for personnel to have excellent and healthy relationships with others across departments.
It is also part of the evaluation process in several organizations.
Why do businesses require it?
Because it is crucial in succession planning, workforce planning, and training and development, to put it another way, behaviour competence is the skill set that an individual should have to accomplish the goals of the organization.
What are some examples of behavioural competencies?
Creativity and innovation, for example, may be behavioural competencies for a marketing firm.
Attention to detail, for example, can be a behavioural skill for a business.
Types of Behavioural Competencies
- Adaptability/Decisiveness
The ability and confidence to switch between being flexible and sticking to a choice, depending on the occasion.
Demonstrating leadership by adapting one's approach to the needs of a specific work by assuming and maintaining a confident position.
- Initiative/Perseverance
The ability to take action to meet needs without being asked to do so.
Maintaining focus until work is completed, especially in the face of difficulties or other difficult situations.
- Interpersonal abilities
The ability to work well with various individuals and teams by putting them at ease.
Recognizing various viewpoints, resolving pertinent problems, reducing conflict, and fostering peace.
Working with others to reach a consensus on solutions to fulfil the group's goals.
- Organizational abilities
The ability to recognize and define priorities and plan and distribute appropriate resources.
Paying attention to detail to solve critical issues and provide high-quality results.
- Stress Reduction
- The ability to operate successfully under pressure or resistance while preserving efficacy and self-control in the face of any one or a combination of stresses such as emotional strain, uncertainty, the risk to oneself, and exhaustion.
6). Valuing Service and Diversity
Ability to be attentive to client and community requirements and perceptions by delivering timely, efficient, and equitable service and involving clients and the community in issue resolution.
How do you build behavioural competency in your employees?
Behavioural competence is critical in every business since it is required to establish a healthy working environment and ensure that the workforce can meet the expectations of their positions.
Employee behavioural competency may be developed in several ways.
One approach is to give training and development opportunities that focus on behavioural skills. Workshops and seminars may teach employees how to cope with challenging circumstances, be aggressive, and manage their time efficiently.
Another method for developing behavioural competency is to give coaching and feedback on behavioural concerns. This can assist employees in understanding how their behaviour affects their job and develop the skills required to enhance their performance.
Finally, managers may set an excellent example for their staff and urge them to do the same. Managers may assist employees in developing the behavioural skills required for success in their positions by setting a positive example and giving assistance and direction.
