Skills required for Program Manager and how to assess them
July 23, 2024
The role of a Program Manager is fundamental in ensuring that projects are delivered on time, within budget, and to the required quality standards. They coordinate and manage complex projects across multiple teams, aligning business goals with technology solutions.
Key skills for a Program Manager include strong leadership, strategic planning, and excellent communication abilities. Additionally, they must be adept at risk management and resource allocation to effectively guide projects from inception to completion.
Candidates can write these abilities in their resumes, but you can’t verify them without on-the-job Program Manager skill tests.
In this post, we will explore 9 essential Program Manager skills, 11 secondary skills and how to assess them so you can make informed hiring decisions.
The best skills for Program Managers include Project Planning, Risk Management, Budgeting, Stakeholder Communication, Resource Allocation, Quality Assurance, Change Management, Performance Tracking and Contract Management.
Let’s dive into the details by examining the 9 essential skills of a Program Manager.
Project planning involves defining project goals, setting timelines, and allocating resources. A program manager uses this skill to ensure that all project components are aligned and progressing towards the overall objectives.
For more insights, check out our guide to writing a Project Manager Job Description.
Risk management is about identifying potential risks and developing strategies to mitigate them. Program managers need this skill to anticipate issues and implement solutions before they become major problems.
Budgeting involves planning and controlling the financial resources of a project. Program managers use this skill to ensure that projects are completed within financial constraints, avoiding cost overruns.
Effective stakeholder communication ensures that all parties are informed and engaged. Program managers use this skill to keep stakeholders updated on project progress and to manage their expectations.
Check out our guide for a comprehensive list of interview questions.
Resource allocation is about distributing resources efficiently to meet project goals. Program managers need this skill to ensure that team members and materials are used optimally.
Quality assurance involves monitoring project deliverables to ensure they meet the required standards. Program managers use this skill to maintain high-quality outputs and client satisfaction.
For more insights, check out our guide to writing a Quality Assurance (QA) Engineer Job Description.
Change management is the process of guiding teams through organizational changes. Program managers use this skill to help teams adapt to new processes, tools, or project scopes.
Performance tracking involves monitoring project progress and team performance. Program managers use this skill to identify areas for improvement and ensure that project milestones are met.
Contract management involves overseeing agreements with vendors and partners. Program managers use this skill to ensure that all contractual obligations are met and to manage any issues that arise.
The best skills for Program Managers include Technical Proficiency, Conflict Resolution, Time Management, Negotiation, Data Analysis, Documentation, Team Building, Presentation Skills, Vendor Management, Agile Methodologies and Customer Focus.
Let’s dive into the details by examining the 11 secondary skills of a Program Manager.
Having a good understanding of the technical aspects of the projects helps program managers communicate effectively with their teams and make informed decisions.
Conflict resolution skills help program managers address and resolve disputes within the team, ensuring a harmonious working environment.
Time management is crucial for meeting deadlines and ensuring that project tasks are completed on schedule. Program managers use this skill to prioritize tasks and manage their workload.
Negotiation skills are important for securing resources, managing stakeholder expectations, and resolving conflicts. Program managers often negotiate with vendors, clients, and team members.
Data analysis involves interpreting project data to make informed decisions. Program managers use this skill to track progress, identify trends, and adjust strategies as needed.
Documentation skills are essential for maintaining accurate records of project activities, decisions, and changes. Program managers use this skill to ensure transparency and accountability.
Team building involves creating a cohesive and motivated team. Program managers use this skill to foster collaboration and ensure that team members work well together.
Presentation skills are important for communicating project updates and proposals to stakeholders. Program managers use this skill to convey information clearly and persuasively.
Vendor management involves overseeing relationships with external suppliers. Program managers use this skill to ensure that vendors meet their commitments and deliver quality products or services.
Understanding agile methodologies helps program managers implement flexible and iterative project management practices, which can lead to more efficient project delivery.
Customer focus involves understanding and meeting the needs of the client. Program managers use this skill to ensure that project outcomes align with client expectations and requirements.
Assessing the skills and traits of a Program Manager can be a challenging task, given the multifaceted nature of the role. From project planning and risk management to budgeting and stakeholder communication, a Program Manager must excel in various domains to ensure the success of multiple projects simultaneously.
Traditional resumes and interviews often fall short in providing a comprehensive view of a candidate's capabilities. Skills-based assessments offer a more reliable way to evaluate a Program Manager's competencies. These assessments can help you understand how well a candidate can handle resource allocation, quality assurance, change management, performance tracking, and contract management.
To streamline this process, Adaface on-the-job skill tests can be incredibly useful. These tests not only help in reducing screening time by 85% but also ensure a 2x improved quality of hires. By leveraging such assessments, you can make more informed hiring decisions and find the best fit for your program management needs.
Let’s look at how to assess Program Manager skills with these 5 talent assessments.
Our Project Management Test evaluates a candidate's ability to oversee projects from start to finish, ensuring they can handle timelines, budgets, and stakeholder interactions effectively.
The test assesses skills in designing project plans, managing resources, and stakeholder management. It also covers both agile and traditional project management methodologies, providing a comprehensive evaluation of a candidate's project management capabilities.
Candidates who perform well on this test demonstrate strong capabilities in risk analysis and creating detailed project reports, essential for successful project delivery.
The Scrum Master Test measures a candidate's understanding of the Scrum framework and their ability to effectively apply agile practices in project management.
This test covers key areas such as sprint planning, user stories, daily stand-ups, and Scrum roles, ensuring candidates are well-versed in the essentials of Scrum.
High-scoring individuals are proficient in managing Scrum events and artifacts, which are critical for maintaining the flow and success of agile projects.
Our Financial Accounting Online Test assesses a candidate's expertise in financial reporting and accounting standards, crucial for accurate financial analysis and decision-making.
The test evaluates knowledge in areas such as financial statements, double-entry bookkeeping, and financial ratios, providing a thorough understanding of accounting principles.
Successful candidates will demonstrate a strong ability to analyze financial data and apply accounting rules effectively, ensuring compliance and accuracy in financial reporting.
The Communication Skills Test evaluates how well candidates convey and interpret messages, which is key for effective collaboration and stakeholder management.
It assesses verbal reasoning, critical thinking, and situational judgement, focusing on a candidate's ability to handle real-world communication scenarios.
Those who excel in this test are adept at both verbal and written communication, crucial for clear and effective interactions in any professional setting.
Our QA Engineer Test is designed to evaluate a candidate's proficiency in quality assurance practices and their ability to maintain high software quality standards.
The test covers essential QA skills such as test design techniques, software life cycle knowledge, and the use of tools like Selenium and Linux for testing.
Candidates scoring well on this test are proficient in identifying and solving quality issues, ensuring the reliability and performance of software products.
Program Manager skill | How to assess them |
---|---|
1. Project Planning | Evaluate ability to outline tasks, milestones, and deadlines effectively. |
2. Risk Management | Assess capability to identify, analyze, and mitigate potential risks. |
3. Budgeting | Check proficiency in planning, allocating, and managing financial resources. |
4. Stakeholder Communication | Review effectiveness in engaging and updating project stakeholders. |
5. Resource Allocation | Determine skill in distributing resources optimally across projects. |
6. Quality Assurance | Observe methods used to ensure project meets quality standards. |
7. Change Management | Assess adaptability to project changes and stakeholder feedback. |
8. Performance Tracking | Evaluate use of tools to monitor and report project progress. |
9. Contract Management | Check understanding and management of contractual obligations. |
Focus on skills like Project Planning, Risk Management, Budgeting, and Stakeholder Communication. Also, assess their abilities in Resource Allocation, Quality Assurance, and Change Management.
Ask candidates to describe a past project where they identified and mitigated risks. Listen for methods they used to assess and prioritize risks.
During the interview, present a scenario that requires budget preparation and ask the candidate to outline their approach. This helps gauge their ability to allocate resources and forecast expenses.
Effective Stakeholder Communication ensures that all parties are aligned, which is critical for the success of a project. It helps in managing expectations and resolving conflicts.
Presentation Skills are important as they help the manager to clearly convey project goals, updates, and outcomes to stakeholders and team members, ensuring transparency and alignment.
Data Analysis helps in making informed decisions by interpreting project metrics, which can lead to better outcomes and more strategic planning in future projects.
Agile Methodologies allow for flexibility in project management, promoting iterative progress, adaptability, and collaboration, which are key in handling complex projects.
Vendor Management is crucial for ensuring that external services and goods meet project requirements and standards, which can significantly impact the timeline and quality of the project.
Assessing and finding the best Program Manager is quick and easy when you use talent assessments. You can check out our product tour, sign up for our free plan to see talent assessments in action or view the demo here:
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