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Skills required for Communications Manager and how to assess them


Siddhartha Gunti

July 23, 2024


Communications Managers are the voice of an organization, responsible for crafting and delivering messages that shape public perception and internal culture. They ensure that all communications are clear, consistent, and aligned with the company's goals and values.

Skills required for a Communications Manager include strong writing and editing abilities, proficiency in various communication platforms, and the ability to manage public relations. Additionally, they need to be adept at strategic planning and possess excellent interpersonal skills.

Candidates can write these abilities in their resumes, but you can’t verify them without on-the-job Communications Manager skill tests.

In this post, we will explore 7 essential Communications Manager skills, 10 secondary skills and how to assess them so you can make informed hiring decisions.

Table of contents

7 fundamental Communications Manager skills and traits
10 secondary Communications Manager skills and traits
How to assess Communications Manager skills and traits
Summary: The 7 key Communications Manager skills and how to test for them
Assess and hire the best Communications Managers with Adaface
Communications Manager skills FAQs

7 fundamental Communications Manager skills and traits

The best skills for Communications Managers include Strategic Planning, Content Creation, Media Relations, Digital Marketing, Data Analysis, Project Management and Crisis Management.

Let’s dive into the details by examining the 7 essential skills of a Communications Manager.

7 fundamental Communications Manager skills and traits

Strategic Planning

Strategic planning is crucial for a Communications Manager to develop long-term goals and determine the necessary communication activities to achieve these objectives. This skill involves analyzing market trends, setting clear communication targets, and aligning them with the overall business strategy.

For more insights, check out our guide to writing a Communications Manager Job Description.

Content Creation

Content creation involves crafting engaging and relevant material that resonates with the target audience. A Communications Manager uses this skill to produce written, visual, and multimedia content that effectively conveys the company's message and enhances brand visibility.

Media Relations

Media relations are key to managing a company's interactions with the press and other media outlets. This skill helps a Communications Manager to build and maintain positive relationships with the media, manage press releases, and handle public statements, crucial during crisis communications.

Check out our guide for a comprehensive list of interview questions.

Digital Marketing

Digital marketing skills are essential for a Communications Manager to promote content through digital channels. This includes knowledge of SEO, social media platforms, and email marketing strategies to increase engagement and reach a broader audience.

Data Analysis

Data analysis enables a Communications Manager to measure the effectiveness of communication strategies. By analyzing metrics such as engagement rates and conversion statistics, they can refine tactics to better meet organizational goals.

For more insights, check out our guide to writing a Data Analyst Job Description.

Project Management

Project management is vital for overseeing the development and execution of communication campaigns. A Communications Manager uses this skill to ensure projects are completed on time, within budget, and meet the set objectives.

Crisis Management

Crisis management skills allow a Communications Manager to effectively handle unexpected events that could negatively impact the organization. This involves quick thinking, calm decision-making, and clear communication to mitigate risks and maintain the company's reputation.

10 secondary Communications Manager skills and traits

The best skills for Communications Managers include Stakeholder Engagement, Copywriting, Public Speaking, SEO Knowledge, Graphic Design, Social Media Management, Budget Management, Regulatory Compliance, Team Leadership and Event Planning.

Let’s dive into the details by examining the 10 secondary skills of a Communications Manager.

10 secondary Communications Manager skills and traits

Stakeholder Engagement

Understanding and managing relationships with stakeholders is key for tailoring communication strategies that address the interests and concerns of different groups.

Copywriting

Proficiency in copywriting helps in creating compelling and persuasive messages that can influence public perception and behavior.

Public Speaking

Public speaking is important for effectively representing the company at events, conferences, and media interviews.

SEO Knowledge

Understanding SEO principles can greatly enhance the visibility of online content and support the company's digital marketing efforts.

Graphic Design

Basic skills in graphic design can aid in creating visually appealing communication materials that engage the audience.

Social Media Management

Managing social media involves strategizing content delivery, engaging with followers, and analyzing social media trends to optimize impact.

Budget Management

Ability to manage budgets ensures that communication campaigns are financially sustainable and resources are used efficiently.

Regulatory Compliance

Knowledge of relevant laws and regulations ensures that communication practices adhere to legal standards and maintain ethical integrity.

Team Leadership

Leading a team effectively ensures that tasks are delegated appropriately and team members are motivated and productive.

Event Planning

Skills in event planning are useful for organizing company events that promote brand image and stakeholder engagement.

How to assess Communications Manager skills and traits

Assessing the skills and traits of a Communications Manager is a nuanced process that involves more than just glancing at a resume. These professionals must excel in various areas such as Strategic Planning, Content Creation, Media Relations, Digital Marketing, Data Analysis, Project Management, and Crisis Management to effectively drive an organization's communication efforts.

Traditional hiring methods often fall short in accurately gauging these complex competencies. Instead, skills-based assessments provide a more direct and effective way to understand a candidate's capabilities and fit for the role. By using tailored assessments, such as those offered by Adaface, employers can ensure that they are not only meeting but exceeding their hiring needs. Adaface assessments are designed to streamline the hiring process and have been shown to reduce screening time by 85%.

Let’s look at how to assess Communications Manager skills with these 4 talent assessments.

Project Management Test

Our Project Management Test evaluates a candidate's ability to oversee projects from inception to completion, ensuring effective management of timelines, budgets, and resources.

The test assesses skills in designing project plans, managing stakeholder relationships, and applying both agile and traditional project management methodologies.

Candidates who perform well demonstrate strong capabilities in risk analysis, resource allocation, and the strategic prioritization of tasks.

Project Management Test sample question

Copywriting Skills Test

The Copywriting Skills Test measures a candidate's command of the English language, focusing on grammar, vocabulary, and the ability to produce compelling copy.

It evaluates the candidate's skills in headline and subheading creation, SEO writing, and tailoring content to different audience segments and stages of the customer journey.

Successful candidates will show proficiency in editing, proofreading, and adapting the brand's voice across various formats and mediums.

Copywriting Skills Test sample question

Digital Marketing Test

Our Digital Marketing Test assesses a candidate's expertise in SEO, SEM, and various digital advertising tools, including Google Ads and Analytics.

The test covers key areas such as social media marketing, email marketing strategies, and the use of analytics to gauge campaign effectiveness.

High-scoring individuals will demonstrate a deep understanding of digital marketing dynamics and the ability to optimize marketing strategies for maximum impact.

Digital Marketing Test sample question

Data Analysis Test

The Data Analysis Test screens candidates on their ability to analyze and interpret data, utilizing tools like SQL and Excel for effective data handling.

This test challenges candidates to perform data operations, including predictions and anomaly detection, and to derive insights from complex data sets.

Candidates excelling in this test are adept at using data visualization tools to represent data findings clearly and effectively.

Data Analysis Test sample question

Summary: The 7 key Communications Manager skills and how to test for them

Communications Manager skillHow to assess them
1. Strategic PlanningEvaluate ability to develop long-term goals and actionable plans.
2. Content CreationReview samples for creativity and alignment with target audience.
3. Media RelationsAssess experience with press releases and media outreach effectiveness.
4. Digital MarketingCheck proficiency in online advertising and campaign management.
5. Data AnalysisTest skills in interpreting data to drive decision-making.
6. Project ManagementObserve track record in delivering projects on time and budget.
7. Crisis ManagementSimulate crisis scenarios to evaluate response effectiveness.

Copywriting Skills Test

40 mins | 25 MCQs
The copywriting test focuses on evaluating candidates' grammar, vocabulary, reading comprehension, detail-orientedness & their command over the English language. It helps recruiters filter out candidates who would not be a good fit for the role.
Try Copywriting Skills Test

Communications Manager skills FAQs

What are the key skills needed for a Communications Manager?

A Communications Manager should excel in strategic planning, content creation, media relations, and digital marketing. They also need strong skills in data analysis, project management, and crisis management.

How can recruiters assess a candidate's expertise in digital marketing and SEO?

Recruiters can assess digital marketing and SEO skills by reviewing a candidate's previous campaigns, asking for specific examples of strategies they implemented, and the results achieved. A practical test may also be useful.

What is the importance of public speaking skills in a Communications Manager role?

Public speaking is important for a Communications Manager as it helps in effectively conveying the company's message in press conferences, interviews, and presentations, thereby shaping public perception.

How can a Communications Manager's ability in crisis management be evaluated?

Evaluating crisis management skills can be done through situational interview questions that ask the candidate to describe how they would handle specific crisis scenarios or discuss past experiences managing crises.

What role does stakeholder engagement play in the effectiveness of a Communications Manager?

Stakeholder engagement is key to ensuring that all parties involved are aligned with the company's communication strategies. It helps in building and maintaining a positive reputation and achieving business objectives.

Why is budget management important for a Communications Manager, and how can it be assessed?

Budget management is important as it ensures that all communication activities are financially sustainable. Recruiters can assess this skill by discussing past budget management experiences and how the candidate optimized spending.

What should recruiters look for when assessing team leadership skills in Communications Manager candidates?

Recruiters should look for evidence of successful team management, ability to inspire and motivate team members, and examples of past leadership that led to successful communication campaigns.

How does knowledge of regulatory compliance impact a Communications Manager's role?

Understanding regulatory compliance is critical as it ensures all communications adhere to legal standards, preventing potential legal issues and maintaining the company's integrity in public communications.

Assess and hire the best Communications Managers with Adaface

Assessing and finding the best Communications Manager is quick and easy when you use talent assessments. You can check out our product tour, sign up for our free plan to see talent assessments in action or view the demo here:


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40 min tests.
No trick questions.
Accurate shortlisting.