C4C Administrator: The C4C Administrator skill refers to the ability to manage and configure the SAP Cloud for Customer (C4C) system. This includes setting up user accounts, maintaining system security, and managing system customization and integrations. This skill is measured in the test to evaluate the candidate's proficiency in handling administrative tasks within the C4C environment.
Tracktion Id: The Tracktion Id skill is related to the tracking and identification of various entities within the SAP Cloud for Customer (C4C) system. It involves understanding and utilizing the Tracktion Id feature to monitor and trace customer interactions, sales activities, and support tickets. This skill is included in the test to assess the candidate's familiarity with tracking functionality in C4C.
C4C Scheduled Maintenance: The C4C Scheduled Maintenance skill refers to the knowledge and ability to plan and execute regular maintenance activities in the SAP Cloud for Customer (C4C) system. This includes scheduling system downtime, applying updates and patches, and performing data backups. Measuring this skill in the test helps gauge the candidate's expertise in ensuring system availability and performance through proper maintenance.
SAP Service Provider: The SAP Service Provider skill pertains to the understanding and usage of the software-as-a-service (SaaS) capabilities provided by SAP. It involves managing and delivering cloud-based services to customers, ensuring high service levels, and addressing any issues or escalations. Including this skill in the test allows recruiters to assess the candidate's knowledge and proficiency in delivering SAP services effectively.
SAP System Performance: The SAP System Performance skill encompasses the ability to monitor, analyze, and optimize the performance of SAP systems. This includes diagnosing bottlenecks, tuning system configurations, and implementing best practices to improve system responsiveness and throughput. Evaluating this skill in the test helps determine the candidate's competence in ensuring optimal system performance for critical business processes.
SAP Cloud for Sales: The SAP Cloud for Sales skill pertains to the knowledge and utilization of the sales functionality provided by the SAP Cloud for Customer (C4C) system. It involves managing sales leads, opportunities, quotes, and orders, as well as analyzing sales performance and forecasting. Assessing this skill in the test helps recruiters gauge the candidate's proficiency in leveraging C4C for effective sales management.
SAP C4C tenants: The SAP C4C tenants skill refers to the understanding and management of separate environments or instances within the SAP Cloud for Customer (C4C) system, known as tenants. It involves provisioning, configuring, and maintaining multiple tenants to support different business units, departments, or subsidiaries. Including this skill in the test allows recruiters to assess the candidate's ability to handle tenant-specific requirements and ensure proper segregation of data and customization.
SAP C4C UI framework: The SAP C4C UI framework skill relates to the knowledge and utilization of the user interface (UI) framework provided by the SAP Cloud for Customer (C4C) system. It involves customizing and configuring the UI components, layouts, and navigation menus to tailor the user experience based on business requirements. Measuring this skill in the test helps evaluate the candidate's proficiency in creating user-friendly interfaces in C4C.
Business Task Management (BTM): The Business Task Management (BTM) skill pertains to the ability to design, configure, and manage business processes and workflows within the SAP Cloud for Customer (C4C) system. It involves defining and mapping out various tasks, approvals, escalations, and notifications to streamline and automate business operations. Including this skill in the test allows recruiters to assess the candidate's competency in optimizing and streamlining business processes in C4C.
